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Terms of Service & Privacy Policy

Terms of Service

Posted: March 31, 2025.

Effective: March 31, 2025

These terms of service cover your use and access to Thought Process Software LLC's (variously referred to in these terms as "our", "us", "we") services. The Privacy Policy below explains how we collect and use your information and our Acceptable Use Policy below outlines your responsibilities when using our services. By using our services, you are agreeing to abide by these Terms, our Privacy Policy, and Acceptable Use Policy.

Privacy Policy

Below is a description of what data we collect, and how we handle and use it.

  1. What we collect: When you use our services, we collect the contact information you provide (i.e. your email address and any collaborators' email addresses), and the text material (i.e. website text, PDFs, notes, etc.) you upload for use with our software services. We also collect file metadata (names of files and the times files were uploaded).
  2. Privacy: We do not sell any of your data or usage patterns, or any aggregated information derived therefrom, to any third parties. We do not use your data to train any machine learning models. We do not send any of your data to any third party companies for tasks such as embeddings generation.
  3. How your data is used: The files and text data that you upload are stored and processed in such a way that make them searchable for your use. You can also elect to share data of your choosing with people whom you specify, through the collaborative feature of our services. In such cases, we store the account information of the people you share with in order to make the data accessible to those parties.
  4. Security: We use encryption, industry-standard authentication services, and standard cloud-computing (AWS) security practices to protect your data.
  5. Device Information and Cookies: We do not collection any information about your devices. The only cookies we use are for authentication purposes (i.e., verifying that you are logged in during a session of using our services).

Acceptable Use

Below is a description of what constitutes acceptable usage of our services. By using our services, you agree not to try to do any of the following with our services:

  1. Attempt to breach any security or authentication measures, or otherwise interfere with or hamper the operation of our services in any way.
  2. Unlawfully redistribute any of our intellectual property.
  3. Use our services to store any data that you do not have a legal right to have in your possession.
  4. Store or distribute any material that violates the law, including, but not limited to, storing or distributing material that is fraudulent, defamatory, or in violation of the intellectual property rights of others.
  5. Store or share anything that contains or promotes extreme acts of violence or terrorist activity.
  6. Store or share anything that constitutes child sexually exploitative material (including material which may not be illegal child sexual abuse material but which nonetheless sexually exploits or promotes the sexual exploitation of minors), unlawful pornography, or is otherwise indecent.

We reserve the right to revoke a user's access to our services in the event that any of the terms of Acceptable Use just described are violated. To the fullest extent permitted by law, we make no warranties and provide our software "as is". You are free to stop using your services at any time. These terms and policies may change, so please check back periodically.

If you have any questions about these terms and policies, please contact support@thoughtprocess.us. Thank you.